Next step
How prospects and customers reach us
Consultation
Consultation
You tell us the product, starting point and annual volume — a range is fine. You receive feasibility, a budget quote and a timeline as guidance; the binding quote follows after development.
Consultation →Samples
Request samples
Sample parts from our development, matched to your project — for material quality, feel and appearance.
Request samples →Form
Send inquiry
Describe your project in the form — dimensions, annual volume, ideally with a drawing or sketch as a PDF — no appointment needed. We review your details and get back to you with an initial assessment and the next steps.
Send inquiry →Departments
Your direct line to the right department
Write to the team that handles your request. By phone, we will put you through.
Sales
Inquiries & orders
Inquiries about products, quantities and quotes, orders from stock, as well as call-offs, delivery dates and complaints.
contact@papacks.com →Quality
Certificates & approval documents
Certificates, declarations of conformity and test reports for your supplier approval; supplier audits by arrangement. You can also find certificates under Downloads.
quality@papacks.com →Press
Press & media
Images, background information and interview partners for the media — via our marketing team in Cologne.
presse@papacks.com →Administration
Invoices & contracts
Questions about invoices and contracts, as well as all organizational matters.
office@papacks.com →Purchasing
Offers from suppliers
Would you like to offer us a product or service? Your offer goes to our purchasing team.
procurement@papacks.com →Careers
Job applications
Open positions and open applications via the careers page.
Go to careers page →Locations
Where to find us
The PAPACKS Headquarters in Cologne receives mail and visits for all matters. We offer plant visits and audits to customers and prospects with a specific project — tell us about your project and we will review your request.
Cologne · Headquarters and R&D
PAPACKS Headquarters and R&D Innovation Hub
Development, tool making and showroom for your project.
PAPACKS Sales GmbH
Von-Hünefeld-Str. 1
50829 Köln
Arnstadt · Plant 1
PAPACKS Gigafactory 1
Arnstadt — technical molded parts, transport and food packaging from the first production site.
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Arnstadt · Plant 2
PAPACKS Gigafactory 2
Arnstadt, right next to Gigafactory 1 — primary packaging, plant laboratory and high-bay warehouse for your production call-offs.
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Appingedam · Netherlands
PAPACKS Netherlands
Appingedam, Groningen province — three Thermoforming lines, deliveries across Europe.
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